Frequently Asked Questions
Things we get asked a lot
We assist with partner, prospective marriage, visitor, child and parent visas, as well as Australian citizenship applications and eligible visa review matters.
Every case is different. We assess your circumstances, goals and eligibility before explaining the visa options that may be available to you.
No migration professional can guarantee an outcome. However, we will provide honest advice and carefully prepare your application based on current migration requirements. We can guide you through the entire process, including document preparation, application lodgement, communication with the Department and responding to further information requests.
Processing times vary depending on the visa type, your circumstances and the Department of Home Affairs. We will provide available processing-time information and keep you updated throughout your matter.
Yes. We work with clients both in Australia and overseas through phone, email and online consultations. We speak English and also Vietnamese.
Yes, we work with a variety of budgets and pride ourselves on delivering high-quality results regardless of your price range. We’ll help you set a budget during the planning phase and make adjustments to achieve the best results within your means.
Still not sure? We'd love to hear from you
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